Home business articlesMarketing  ecommerce  home based  online internet business  free course
  16 hours of free training in just 5 minutes a day. Teaching you how to grow your online
internet business,
by learning about marketing your home business or ecommerce website with
easy to understand articles.
 
Sign Up Here To Get Free
Business / Marketing Tips
Name:
Email:
  Home              Index Mission Statement Links                  Articles

Sign Up Now

Google
Web .foxonlinelearning.com

 

 

 

Disability Etiquette – 7 Tips to Polite Practice

Following proper disability etiquette is one of the best ways to make persons with disabilities feel welcome and comfortable in any setting. Disability etiquette also makes good business sense – helping you to expand your practice and effectively serve your customers.

Tip #1 – Respect the individual

Persons with disabilities have families, jobs, hobbies, hopes and fears. They are people first and even though their disability is an integral part of who they are, it is not what defines them. Don’t turn persons with disabilities into heroes or a faceless “they,” but respect them as individuals who have much to offer.

Tip #2 – Always ask, never assume

Ask before you help. If a setting is accessible, persons with disabilities can usually get along on their own. If you are uncertain in any situation – just ask. Don’t assume. Persons with disabilities are the best judge of what they can or cannot do and will also be able to let you know how you can be of assistance.

Tip #3 – Respect private space

Persons with disabilities consider their equipment part of their personal space. Don’t touch any assistive device or push a wheelchair without permission. If a person uses a guide dog, don’t pet or distract the animal. Remember, the animal is working. If you need to make physical contact in order to assist a person, always ask first. Never grab a person without warning as this may cause them to lose their balance. In the case of a person who is blind – offer your arm rather than taking his.

Tip #4 – Communicate effectively

Always address a person with a disability directly. Don’t speak to his companion, assistant or sign language interpreter. The use of common expressions such as “see you later” or “it was good to hear from you” are also perfectly acceptable. When communicating with a person who is blind, make sure you keep them well oriented. If you are providing directions, be specific. If you are in a group, verbally introduce everyone so that the person can take part in the conversation and always let them know before you leave their side.

When speaking to a person utilizing a wheelchair or to a person of short stature, the conversation will be much more comfortable if you face them on the same level. You can pull up a chair for longer conversations or kneel down.

A person who is deaf or hard of hearing may use a combination of lip reading and / or American Sign Language (ASL). While many individuals who are Deaf utilize ASL, it is not used by everyone and is not universal across cultures. For instance, someone in Mexico may utilize a different type of sign language than someone in the United States. When speaking, make sure to face the person during a conversation. Speak clearly and be sure not to cover your mouth or shout.. If the person is hard of hearing, their hearing aid will be calibrated to normal voice level. Your shout will only distort it and also make you look foolish. If a sign language interpreter is not available or the person is not a native signer, a low cost and immediate alternative, if the customer is comfortable, is to type back and forth on a computer or to use instant messaging.

For those individuals that have difficulty speaking, never pretend to understand what someone is saying. Ask them to repeat their sentence. Most people won’t mind and will appreciate your effort to listen.

Tip #5 – Use empowering terminology:

Always use person first language when referring to someone with a disability. Say “person with a disability” not “disabled person”. Avoid negative disempowering words which focus on the impairment rather than the individual – such as “wheelchair bound”, “crippled” or “handicapped”. Some persons with disabilities dislike jargony euphemistic terms like “physically challenged” or “differently abled”. If you are unsure of which words to use – ask.

Tip #6 – Ensure accessibility:

Ensuring your facilities are safe and accessible to a wide variety of persons is one of the best ways to communicate an open and accepting attitude towards persons with disabilities.

Tip #7 - Be sensitive to hidden disabilities:

If a person makes a request that seems out of the ordinary, it may be related to a hidden disability. Hidden disabilities including a variety of conditions such as a learning or psychiatric disability. Be sensitive to needs that may not be apparent.


About The Author
Lisa Jordan is a disability and workforce development expert. Lisa uses her keen ability to identify challenges and develop solutions so that workforce development professionals can increase their comfort level, productivity and effectiveness when working with a diverse clientele. Download Lisa’s Special Report on 5 Easy Disability Tips to Immediately Increase Agency Accessibility by visiting http://www.human-solutions.net


The author invites you to visit:
http://www.human-solutions.net

Have a nice day!

Google
 
Web www.foxonlinelearning.com
 

 

Home Business Ideas
Blogging / Podcast

Affiliate Marketing

Customer Service
Email Marketing

Entrepreneurialism
Ezines

Google
Linking Strategies

Negotiation

RSS

Security

SE Optmization

SE Tactics

SE Submission

Small Business

Technology

Team Building

Social Networking
Venture Capital

Video Marketing

Web Design

Web Development

Webmasters

Website Promotion

Website Traffic

Site Map


Business Marketing
Tips Index:

 
 

 Ecommerce

 

 Business

   Selling
   Advertising
   Management
   Planning
   Marketing
         
1 2 3 4 5
6 7 8 9 10
11 12 13 14 15
16 17 18 19 20
21 22 23 24 25
26 27 28 29 30
31 32 33 34 35
36 37 38 39 40
41 42 43 44 45
46 47 48 49 50
51 52 53 54 55
56 57 58 59 60
61 62 63 64 65
66 67 68 69 70
71 72 73 74 75
76 77 78 79 80
81 82 83 84 85
86 87 88 89 90
91 92 93 94 95
96 97 98 99 100
101 102 103 104 105
106 107 108 109 110
111 112 113 114 115
116 117 118 119 120
121 122 123 124 125
126 127 128 129 130
131 132 133 134 135
136 137 138 139 140
141 142 143 144 145
146 147 148 149 150
151 152 153 154 155
156 157 158 159 160
161 162 163 164 165
166 167 168 169 170
171 172 173 174 175
176 177 178 179 180
181 182 183 184 185
186 187 188 189 190
191 192 193 194 195
196 197 198 199 200
         
         

 

 

Home & Index
Mission Statement
Links

Sign Up Now!
to get Free
Busines & Marketing Tips

Unlimited 

Autoresponders by AWeber


Subscribe and receive 5 popular summaries FREE!    
    Free Articles - Home Business. Ecommerce, Marketing covers USA, New York, Seattle, Philadelphia, Washington DC , Chicago, Baltimore , Atlanta, Dallas , San Francisco, Canada, England, Ireland , and India    
Previous Article   2009 Foxonlinelearning.com   Next Article