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Reaping the Benefits of a Phone Answering Service

Author: Kurt Duncan

Many business owners are starting to find out the benefits of having a phone answering service. They no longer have to worry about phones ringing off the hook and their inability to answer each call. They also don't have to worry about the clients leaving a message on an impersonal voice messaging system. When your hands are tied you will have the comfort in knowledge that someone is still going to answer your phone calls.

There are virtual receptionists at the phone answering service waiting to answer phone calls for you. Not only will they take the call for you, but they do it promptly, on the first ring. They follow a script that you wrote when greeting your clients and follow your instructions as to how you want the calls and messages taken. The messages they take are recorded and sent to you as well as the conversation they held with your client. Should you ever feel the need to listen to the recorded call, they are available to you.

A phone answering service not only offers a phone call answering and messaging service, but it also offers appointment scheduling. Should you choose to partake in this feature, you would no longer have to schedule, reschedule and prepare your clients for the meeting. Remote receptionists will make calls to your clients whom have appointments set with you and will prep them for the upcoming meeting and briefly go over what you expect of the meeting. This saves you the time of doing it yourself and getting right to the heart of what needs to be discussed.

There are many phone answering services out there, but you have to be careful of the one you choose for you. Not all of them take the care they should in protecting you from outside factors. With the use of email to transmit your messages to you, it is imperative that only specific types of email and Internet service is used by the service. If care is not taken to select providers who do not use free email services, your security walls could be breached and valuable, confidential information stolen.

There are also many ways for you to receive the information you need. You may choose to receive emails of your messages and lost calls. This method will also allow emails to go to a PDA to check it on the go. There is also the option to use text messaging and to be paged, for those who carry one.

About the Author:

TeleMessagingUSA provides professional answering services to companies looking to improve their customer communications. TeleMessaging USA has been providing telemessaging and business answering services to businesses for more than 15 years and provides after hours, weekends, holiday and peak answering services.

Article Source: ArticlesBase.com - Reaping the Benefits of a Phone Answering Service

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